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Call center Rapidhelp with rapidHELP Software by HN. Track and manage customer requests. For Easy Customer Service and Support. Easy to use helpdesk softwa - sensibly priced. Quality service management software. Freeware, multi-user HelpDesk applications. An answering machine and telephone dialer. Order entry, Inventory control, sales mgmt. Your Conversational Answering Machine. Route Skype calls automatically. Transfer Skype calls. Simple Contact Management Software.
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advanced call center,
call center,
call center recording,
dialgo personal call center,
voip call center,
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Results for:
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call center
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rapidHELP
rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support
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Request Tracker
Track requests made by customers and create a searchable database of problems.
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Easy-CSS
For Easy Customer Service and Support. Outlook like Calendar is used.
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LBE Desktop Helpdesk
Easy to use helpdesk software - sensibly priced to suit all business sizes
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rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.Functional OverviewTransparent Data flowCustomer TicketsMultitasking supportIntegral Absence ManagerUniform GUI for Administrators and UsersInternet CapabilityAutomatic TimingAutomatical display of new ticketsStatisticsHTML-FunctionalityDrag and DropSecurity
service desk,
helpdesk,
support,
call,
call center,
ticket,
service,
helpdesk software,
service software,
callcenter,
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software. Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
help desk,
call center,
helpdesk,
workorder database,
crm,
kms,
customer relations management,
customer resource management,
resource management,
customer service,
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.
customer,
technician,
customer service,
customer request,
schedule,
appointment,
knowledge base,
crm,
contract,
help desk,
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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
help desk,
helpdesk,
help desk software,
helpdesk software,
help desk system,
helpdesk system,
customer support,
problem resolution,
call center,
customer service,
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Software Matrix Listing
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DataTrack System
Affordable, web enabled service management and help desk solution.
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Freeware HelpDesk CentreDesk Group
Affordable, multi-user help desk applications, that are simple to use
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Voice Call
Voice Call is an answering machine and telephone dialer with Caller ID and more.
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phulmonty
Integrates Order entry, Inventory control, sales mgmt, call center, receivables
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
support management,
help desk software,
call center,
work order management,
customer support,
issue tracking,
trouble ticket,
defect tracking,
helpdesk,
helpdesk software,
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CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to techniciansTime tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
helpdesk,
help desk,
freeware,
call center,
call centre,
helpdesk software,
help desk software,
inventory,
workshop,
centerdesk,
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Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
answering machine,
dialer,
call center,
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PHULmonty integrates the following functions to aid in business operations, and CRM:Order Entry Account and payment on account managementOrder invoices and Account StatementsA real time online Sales Monitor PHULmonty integrates the following functions to aid in business operations, and CRM:Order Entry Account and payment on account managementOrder invoices and Account StatementsA real time online Sales Monitor (see sales totals changes as they occur)Sales reports, by product, customer, and sales representativesCall Center with issue management and reportingProduct Inventory managementSystem Administration functions
order entry,
inventory control,
sales management,
contact management,
call center,
crm,
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Software Matrix Listing
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Dialgo Personal Call Center
Answering Machine for scripting your own local Call center using a voice modem
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SkypeAttendant
Auto answer your Skype calls and transfer using voice prompts.
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SkypeTransfer
Transfer you Skype calls to anyone in your Skype contact list.
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Digital PhoneBook
Simple Contact Managment Software. Easy to use and manage. Easy customization.
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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
telephony,
modem,
caller id,
digits,
phone,
speech,
wave,
answering machine,
sapi 5,
call center,
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SkypeAttendant automatically greets your Skype callers. Callers follow your customized voice prompts to be connected to anyone in your Skype contact list. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button. SkypeAttendant is a virtual attendant to automatically answer your SkypeIn or Skype to Skype calls. Callers simply say the name of the person they are calling and SkypeAttendant automatically transfers the Skype call to that person. SkypeAttendant uses text to speech technology which means you can quickly customize all voice prompts using a simple text editor. Visit www.skypetransfer.com for a live demo. Click the Skype 'I'm Online' button.
skypeattendant,
voip call center,
auto attendant for skype,
route skype calls automatically,
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SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller.
skypetransfer,
voip call center,
skype call transfer,
transfer skype calls,
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A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files. A very simple, fast, friendly contact management phone book software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browser integration. Allows importing including Outlook Express and Comma/Tab delimited files. Highly customizable viewing options. PlugIn ability. Allows font size setting for accessibility. Options to add/remove icon from system tray/desktop/start menu.
contact manager,
pim,
personal information manager,
contact management,
dialer,
phone book,
phonebook,
phone list,
phone,
phone number,
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Software Matrix Listing
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