rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This is rapidHELPrapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.Functional OverviewTransparent Data flowCustomer TicketsMultitasking supportIntegral Absence ManagerUniform GUI for Administrators and UsersInternet CapabilityAutomatic TimingAutomatical display of new ticketsStatisticsHTML-FunctionalityDrag and DropSecurity
service desk,
helpdesk,
support,
call,
call center,
ticket,
service,
helpdesk software,
service software,
callcenter,
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All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well. This program taps telephone conversations as well as Caller ID information. Records are stored as regular WAV files. There is a convenient Caller ID popup window, so you will know who is calling you before you pick up the call. An answering machine mode will turn the program into a powerful and easy-to-use telephone assistant.
record,
phone,
conversation,
store,
phonecall,
telephone,
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mp3,
harddisk,
hard,
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